During the introduction to the trainings I facilitate, I often share that we are privileged that Google, Microsoft and other amazing teams are clients of ours.
I share this for the specific purpose of inviting the participants to reflect on why these, arguably successful companies, hire us so it benefits the participants in front of me.
Why would they want us to come in and facilitate team building and employee training?
When I ask members of extraordinary teams the question, the answer is often something like “because I never want to be the smartest person in the room”.
Correct! Think about that.
If one believes themselves to be the smartest person in the room, then why would they ever invite in a new perspective (consultant, etc..)?
Graeme Fulton does a great job illustrating why power doesn’t make a person a leader, caring does. He quotes Laszlo Bock (of Google’s People Operations),
“we don’t want you to be the sort of person who’s jumping in the captain’s chair all the time, we want you to jump in when there’s a problem, but even more importantly, step away when the problem or the need for expertise goes away. – Laszlo Bock, Google’s People Operations
Some of the best advice I’ve ever gotten was to keep it simple. Instead of wondering how someone is creating certain results, go right to the source. Ask that person how they are getting the results you’d like to get.